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How do I delete my account or my data?
In the app, open the Account tab, tap Privacy, then Delete account (Delete my data if you haven't created an account). Once you confirm and verify it's you, your account, your conversations and your private data are removed straight away, with no recovery period.
To remove less, you can delete a single conversation, or clear your answers under Personalization. You can also email privacy@askanxpert.ai.
How do I cancel a subscription?
Subscriptions are billed by Apple or Google, so you cancel them in your store's settings. In the app, open the Account tab, tap Subscription, then Manage your subscription to go straight there. Or:
- iPhone or iPad: Settings → Apple ID → Subscriptions.
- Android: Play Store → Subscriptions.
Is AskAnXpert free to use?
Yes, you can start for free. You get free credits when you install the app and again when you create an account, and your free credits top back up every day. With an account you can also earn credits by watching an ad, and if you want more, there are credit packs, which never expire, and monthly subscriptions.
Are Xperts real people?
No. Xperts are AI guides built to help you explore, learn and plan. For legal, financial or health decisions, they help you prepare but don't replace a licensed professional.
How accurate are the answers?
Xperts are AI and can make mistakes. Check anything important, and for legal, financial or health decisions, talk to a qualified professional.
Which phones does the app work on?
iPhone and iPad with iOS 14.5 or later, and Android phones with Android 7.0 or later. The app is in beta: join through TestFlight on iOS or the Google Play beta on Android, from the buttons on the home page.